Log in

Login to your account

Password *
Remember Me

ISS Blog

Subscribe to this list via RSS Blog posts tagged in FAQs

One of the most important aspects of a print ready file is the safety margin. The safety margin is the 0.125 inches (1/8th in.) closest to the edge of the finished piece on all four sides. A sheet of paper can shift slightly when going through the printing process. While this doesn't always happen, it can happen, which is why it's important to keep all important text and graphics more than 1/8th of an inch away from the edge. To ensure nothing gets cut off during the printing process, please keep important text and graphics inside the safety margin of the piece.


Safety Margin in printing_Problem File


Safety Magin in Printing_good file



Hits: 1610

At ISS, Inc. our standard turn time for printing services and CD/DVD duplication services is three business days. That means your order placed on Monday is ready to ship or be picked up on Thursday.

In addition to printing and duplication, some orders require extra finishing. This can include sorting and delivering postcards for a direct mailing, laminating posters, or binding wire bound booklets. Finishing work requires an extra two business days. That means your direct mailing ordered on Monday can be delivered to the post office in just a week!

Not only is our standard turn time quick, but we offer rush services when you find yourself under a deadline. We offer Expedited (2nd Business Day), Rush (Next Business Day), and Super Rush (Same Day) service, and we can always ship overnight with UPS Next Day Air to anywhere you require.




Hits: 1776

Posted by on in ISS Blog Articles

Free Proofs

Did you know that ISS, Inc. offers free proofs with all our high quality printing services? Well, we do! Here’s what you need to know.

What is a proof?

A proof is a sample of the product for you to review before we go to production, and ISS provides three types of proofs.

Physical Proof: A physical proof is a production quality printed sample of the item. A physical proof is ideal for checking the color of the print, the weight and feel of the paper, and even the precise placement of folds on a brochure or newsletter. A physical proof is the most accurate proof and the only way to guarantee color matching.

Digital Proof: We can send a digital proof via email, which can save you time instead of waiting for a physical proof. A digital proof is a PDF file of the product to be printed. This is great for checking spelling, layout, and the overall feel of the item. A digital proof is most commonly used when ISS has provided graphic design services and we want to confirm all the little details with you.

Photo Proof: We can also send a digital photograph of a physical proof. This will show the printed colors more accurately than a PDF and can be faster than waiting for a physical proof to be shipped.

Why get a proof?

The reason to get a proof is to ensure the final printed piece is exactly how you want it to be. The most common reason for requesting a proof is to see the actual colors printed on paper. Computer screens use Red, Green, and Blue pixels (RGB) to display color. Our printers blend Cyan, Magenta, Yellow, and Black toners (CMYK) to create those same colors and there can be slight variations when converting RGB to CMYK.




Computer screens can also be calibrated differently, be set at different brightness levels, and look different in different lighting environments, so what appears on your screen may look different on our screen. The only way to guarantee the color of a printed item is to see a physical proof.




We encourage you to see a free printed sample when ordering any of our high quality printing services. We do this to make it as easy as possible for you to be proud of the product you receive. We want you to be 100% satisfied with the results, and providing a free printed sample is the best way to ensure your peace of mind.

Tagged in: FAQs Print services
Hits: 1992